City's Response to COVID-19

This page was updated on May 22, 2020. 

With the increase in reported COVID-19 cases in Orange County and to further reduce the potential exposure to the public and our employees, all City of La Palma facilities have been closed to the public as of Wednesday, April 1.

City Hall, Police Department, and Community Center lobbies and counters are not available for walk-in business. However, staff is continuing to provide services by phone, email, and through the City’s website during regular business hours (Monday through Thursday, 7:30 a.m. to 6:00 p.m.). Please call (714) 690-3300 for assistance or see contact information below.

Police and Fire services, including 9-1-1, are operating as usual. However, the Police Department lobby is no longer open for public access. Residents are asked to contact the Police Department at (714) 690-3370 for non-emergency calls and dial 9-1-1 for emergencies.

Thank you for your patience during this unprecedented public health pandemic. For more information and timely updates, please visit www.cityoflapalma.org/coronavirus.

Temporary Facility Closure

Emergency Services

  • Police and Fire services, including 9-1-1, are operating as usual. 

City Facilities & Programs

  • City Hall

    • City Hall is temporarily closed to the public, but staff will continue to provide services by phone, email, and through the City’s website.
    •  Water payments can be made online or via check by using the water payment drop-off box outside City Hall.
    • The Community Development Department has modified its methods for delivery of services. Please call (714) 390-3340 or email building@cityoflapalma.org for assistance.
    • Apply for or renew your business license online.
  • Police Department

    • The Police Department lobby is temporarily closed to the public. Residents are asked to contact the Police Department at (714) 690-3370 for non-emergency calls and dial 9-1-1 for emergencies.
  • Community Center

    • The Community Center is temporarily closed to the public, and all indoor and outdoor facility rentals, including private events, are canceled until the end of May.
    • All on-site recreation programs (contract classes, sports classes, aquatics, teen programs, day camps, etc.) are canceled. Participants will receive full or prorated refunds.
    • All senior programs and Senior Club are canceled.
  • Parks

    • Central Park tennis courts have reopened from 8:30 a.m. to 7:30 p.m for singles play only. 
    • Central Park basketball and tennis courts are temporarily closed.
    • Central Park outdoor exercise equipment is temporarily closed.
    • Playground equipment at Central Park as well as El Rancho Verde and Denni Street parks are temporarily closed.
  • Special Events

    • Arbor Day Celebration initially scheduled for April 21st has been postponed.
    • La Palma’s State of the City Address initially scheduled for April 30th has been postponed.
    • Festival of Nations event scheduled for May 2nd has been canceled.
    • Memorial Day Ceremony scheduled for May 25th has been canceled.
    • Fitness Run for Fun scheduled for July 4th has been canceled. 
  • Additional Information

    • Street Sweeping Parking Enforcement has been suspended until further notice.
    • Meals on Wheels will continue to deliver meals to seniors.
    • Local drinking water is perfectly safe to drink.

City of La Palma Contact Information

City staff are available to virtually serve you. Please reference the phone numbers & email addresses below for contact information for each Department/Division:

Department/DivisionContact Phone NumberEmail Address
Administration/City Council(714) 690-3334administration@cityoflapalma.org
Building Inspections(714) 690-3340building@cityoflapalma.org
Business License & Code Enforcement(714) 690-3342codeenforcement@cityoflapalma.org
Community Development(714) 690-3340commdev@cityoflapalma.org
Community Services(714) 690-3350recreation@cityoflapalma.org 
Police Department (non-emergency)(714) 690-3370police@cityoflapalma.org
Public Works(714) 690-3310publicworks@cityoflapalma.org
Water Billing & Payments(714) 690-3330administration@cityoflapalma.org
Otherwise please call (714) 690-3300 for assistance.